1. HOW TO MAKE A RETURN

    You can make a return within {{var days}} days from the date of receipt of your order. Follow the procedure below.

  2. PREPARE YOUR RETURN

    Place the items you want to return in a package, in the same conditions as you received them:
    they must not be used, washed nor altered and must be complete with label and original packaging.

  3. RETURN YOUR PARCEL VIA UPS

    Puoi concordare il ritiro del tuo reso:

    • By visiting the website: www.ups.com
    • by contacting UPS Shipping Service at the number: {{var phones}}
    • by delivering the parcel to any UPS Point in your country.
  4. RETURNING YOUR PARCEL

    Return your parcel to the courier, along with the adhesive label you find inside your parcel.

  5. WAIT FOR THE REFUND OR CHANGE

    Approved returns will be refunded using the same payment method used for your order.
    In case of bank transfer the refund will be credited to the bank account you have specified during the online request procedure.
    In case of bank transfer, the refund will be credited to the bank account you have specified during the online request procedure.
    In the event of a change for an incorrect, defective, dirty or damaged product, we will send you the substitute product or, if it is not available, we will arrange for a refund as soon as possible.

  6. NEED HELP?

    Contact the number 877-648-5976 or write us entering the "Customer service" section of Philosophyofficial.com.
    Our customer service is available from Monday to Friday, from 9.00 a.m. to 1.00 p.m. and from 2.00 p.m. to 6.00 p.m.